Job Description

Billing & Receivables Specialist/Senior Specialist

Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment. The senior role is ideal for a strong specialist who enjoys problem-solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day-to-day task execution.

Billing & Receivables Senior Specialist Position Details:

• Monday – Friday – no evenings or weekends
• Ability to work in a professional office environment with hybrid flexibility
• Growth potential within team structure
• Provide excellent service via various platforms including phone, email, and internal systems
• Research and resolve account balances, charges, payments, payment applications, and missing backup requests
• Assist with escalated account issues and support problem resolution
• Perform advanced billing and receivables tasks while supporting team operations
• Participate in process improvement efforts and operational follow-up
• Support procedure documentation and SOP updates
• Assist with reporting, trend review, and special projects
• Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
• Maintain customer account accuracy and ensure HIPAA compliance

Benefits of Thrifty White Pharmacy Corporate Professionals:

• Wage Range: $50,000-$60,000
• Competitive compensation
• Full benefit package including medical, dental, vision, and 401(k)
• Paid vacation, paid holidays, and paid sick time
• Employee owned company with stock ownership

Desired Qualifications:

• Excellent verbal and written communication skills
• Strong customer service mindset with the ability to support internal and external customers professionally
• Strong problem-solving and troubleshooting skills
• Strong follow-through and attention to detail
• Ability to prioritize, multitask, and manage workload in a fast-paced environment
• Ability to identify process improvement opportunities and help implement solutions
• Ability to support SOP updates, workflow documentation, and training coordination
• Strong Excel, Word, and Outlook skills
• Ability to work effectively with leadership and colleagues across teams
• Ability to maintain confidentiality and follow HIPAA guidelines
• Experience with insurance billing, receivables, or related pharmacy operations preferred
• Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred

We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family. Thrifty White Pharmacy is an Equal Opportunity Employer.

Pharmacy Innovator of the Year by Drug Store News

Compensation: $50k-60k We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.

Flexible work from home options available.

Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.

As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!

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