Job Description

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location Overview The Regional PR Coordinator will play a pivotal role in elevating the Highgate Hawaii regional portfolio by supporting impactful, demand-generating property PR & communications initiatives. This role assists with proactive media relations, strategic storytelling and brand communications designed to elevate brand visibility and demand-generating narratives across local, select national, traditional and emerging media landscapes. This role liaises with media and influencers/creators, works closely with the region’s marketing leaders for full-funnel campaigns, and on-property operations and department leaders to support property positioning within Hawaiʻi's competitive hospitality landscape. This role will also support in the develop and refinement of brand messaging and guest programming, while positively contributing to enhancing guest satisfaction and team culture. Responsibilities Media RelationsDevelop and maintain relationships with media Draft and distribute press releases, media alerts, pitches, and byline articlesAssist with fielding and managing inbound media inquiries; support in coordinating and staffing interviews, site visits, and press staysHelp track media coverage and compile regular reporting on placements, reach, and sentimentAssist in identifying, vetting, coordinating, and managing on-property media visits, press tours, and FAM trips to secure earned media coverage and positive exposure; track deliverables and performanceStrategic CommunicationsAssist in the development of PR strategies and campaigns that align with overall marketing and business goals and seasonal priorities (openings, renovations, culinary launches, events, luau/entertainment programming)Draft key messaging and talking points for spokespeoplePartner with Marketing on integrated campaigns spanning earned, owned, and paid channelsContent & Brand StorytellingHelp maintain a repository of media-facing brand assets, fact sheets, executive bios, and press kitsAssist in ensuring consistent brand voice and messaging across all external communicationsSupport planning and execution of photo and video shoots on property, ensuring alignment with brand standards and storytelling goals; manage the hotel’s photo libraries and public visual identity Collaborate on campaigns that incorporate F&B, spa/wellness, sustainability, and cultural programs to tell a cohesive brand storyReporting & Thought LeadershipAssist in preparing reports, presentations and materials for internal and external meetings with stakeholders Help track monthly KPIs/ROIs and compile results into reports demonstrating performance Monitor relevant trends in media, influencer/creator, affiliate, digital, social, traditional and emerging channels and spaces Qualifications Minimum of 1 to 2 years’ experience in the Marketing/Communications industry (hospitality industry essential) Working knowledge of Microsoft Office; familiarity with Canva, Cision, Meltwater, and Muckrack is a plusStrong writing and proofreading skills, with attention to detail and brand voiceGood verbal communication and interpersonal skills; comfortable coordinating with internal teams, media, and vendorsBasic understanding of the media landscape and social/digital content trendsStrong organizational and time-management skills; able to track multiple projects and deadlinesAbility to work efficiently and calmly in a fast-paced, deadline-driven environmentEagerness to learn PR strategy and grow within the marketing and communications fieldAbility to effectively communicate information and ideas in written and verbal format, and build and maintain relationships Maintain a warm and friendly demeanor at all timesMust be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous, and service-oriented mannerMust be effective at listening to, understanding, and clarifying concerns raised by employees and guestsMust be able to multitask and prioritize departmental functions to meet multiple, competing deadlinesApproach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mannerAttend all required meetings and trainingsMaintain regular attendance in compliance with Highgate Hotel standards, as required by scheduling, which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, including attire that meets dress code requirements with a nametagComply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operationsMaximize efforts towards productivity, identify problem areas, and assist in implementing solutionsMust be effective in handling problems, including anticipating, preventing, identifying, and solving programs as necessaryMust be able to cross-train in related areasMust be able to maintain confidentiality of informationMust be able to show initiative, including anticipating guest or operational needsPerform other duties as requested by managementFlexible and long hours sometimes requiredComputer/Desk work for extended periods - onsite requiredLight work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Benefits We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributionsPaid holidaysPaid vacationPaid sick leave (provided in accordance with applicable law)Employee assistance program (EAP)Educational opportunities / Tuition reimbursementPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable lawFor Employees Based in Washington: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of servicePaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.For Employees Based in Colorado:8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar yearUp to 20 days of paid vacation per year, based on classification and length of service6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.For Employees Based in California: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.**The above-referenced benefits do not apply to part-time positions Posting Date This job opening was posted on 9/18/2026 and will remain open for at least 75 days.Job SummaryRequisition ID: 2026-82870Category: CommunicationsJob Location: US-HI-HonoluluProperty: Hawaii Growth - HonoluluCompensation Minimum: USD $28.85/Hr.Compensation Maximum: USD $28.85/Hr.Pay Class: Full Time

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